What are the different user permission levels?
There are two types of user permission levels in Prodsight:
- Standard
- Read-only
Standard account permissions
Accounts with Full Access permissions have the full access rights to your Prodsight workspace. This permission level is suitable for users who will be actively using Prodsight to manage the data and reporting in your workspace.
Read-only account permissions
Accounts with Read-Only can view all the data in the account but cannot make any changes to the integrations, the messages or the topic structure. This permission level is suitable for users who will be only consuming the data and reports in your Prodsight workspace.
Permission Comparison
| Permission | Standard | Read-Only |
| Viewing Dashboard | Yes | Yes |
| Viewing Topics List | Yes | Yes |
| Viewing Projects List | Yes | Yes |
| Viewing Topic Details | Yes | Yes |
| Viewing Project Details | Yes | Yes |
| Viewing Search | Yes | Yes |
| Viewing Messages | Yes | Yes |
| Viewing Topic Suggestions | Yes | Yes |
| Viewing the connected and available Integrations | Yes | Yes |
| Subscribing to Email Alerts | Yes | Yes |
| Creating/Editing/Deleting Topics | Yes | - |
| Creating/Editing/Deleting Subtopics | Yes | - |
| Creating/Editing/Deleting Projects | Yes | - |
| Tracking/Dismissing Topic Suggestions | Yes | - |
| Starring/Unstarring Topics | Yes | - |
| Deleting Messages | Yes | - |
| Adding Users to Workspace |
Yes | - |
| Removing Users from Workspace | Yes | - |
| Adding new Integrations | Yes | - |
| API Key Access | Yes | - |