prodsight.ai
Automated Conversation Analysis
Turn support conversations into actionable customer insights
Start making data-driven product decisions today

Features & Benefits

Learn how Prodsight can leverage your support conversations for better decision-making.

Track topics that matter to your customers

Identify what matters to your customers and easily track topic trends. Understand customer needs and take action.

  • Identify the correlation between topics that frequently co-occur
  • Track topic trends over time and identify patterns
  • Gauge how customers feel about your product with sentiment analysis

Put support conversation analysis on auto-pilot

Prodsight automatically analyzes your support conversations to save your time and make sure you are learning from as many data points as possible.

  • Every message automatically analyzed
  • No manual tagging required
  • Minimize researcher bias effect

Make data-driven business decisions

Take a data-driven approach in your decision-making. Back-up your plans with data and inspire your team.

  • Inform and prioritize product roadmaps
  • Improve self-help resources and reduce support cost
  • Tailor marketing and sales campaigns

Integrations

We integrate with most popular customer support solutions

Intercom

Zendesk

Freshdesk

CSV

Custom

Our Plans

Our plans are designed to scale with your business.
Monthly
Annual (Save 20%)

STARTUP

$199 / month
$1,990 / year
  • 1,000 Conversations
  • 3 Dashboard Users
  • Topic Analysis
  • Sentiment Analysis
  • Support System Integration
  • Custom Integrations

SCALE

$599 / month
$5,990 / year
  • 100,000 Conversations
  • 10 Dashboard Users
  • Topic Analysis
  • Sentiment Analysis
  • Support System Integration
  • Custom Integrations

ENTERPRISE

Custom pricing
Custom pricing
  • Unlimited Conversations
  • Unlimited Dashboard Users
  • Topic Analysis
  • Sentiment Analysis
  • Support System Integration
  • Custom Integrations

Success stories

"Issues which caused the most friction for users immediately bubbled to the top in the Prodsight reporting."

Phil Hayes Eventree

Get Started Now

Uncovering actionable insights in your support conversations with Prodsight today.