AUTOMATED VOC PLATFORM
Automatically tag all your customer feedback
Leave manual tagging in the past. Get insights quicker with Prodsight's AI-powered feedback analytics.
COMMON INTENTS
Let our AI do the tagging
Automatically sort your feedback into product, service, billing and other issues with Prodsight AI.
Free up your valuable time for high leverage activities and create more impact.
- Common Intents work right out of the box
- Our AI learns from your feedback
- Mix Intents with keyword criteria to create smart topics
CUSTOM INTENTS
Train your own AI intents
You are not limited to our pre-trained Common Intents.
Easily train your own Custom Intents to track any customer issue or request specific to your business.
- Use our simple UI to train Intents from scratch
- Our AI learns from on your feedback and gets more accurate over time
- No technical or data science knowledge required
Text Search
Find any feedback with our blazing fast text search
Create topics to track customer issues, common requests, feature feedback as well as positive feedback about your product or service.
- Instantly find feedback related to any keyword or phrase
- Tag large amounts of historic feedback in seconds
- Break down any topic into subtopics
Works with 100+ languages
All your multi-lingual feedback will be automatically translated for consistent analysis
Fintech
"Prodsight saves me the analysis time and gives me a place to refer back to when I need to tell a story internally."
Jeffrey Laird
VP Customer Care
It's time to put tagging on auto-pilot
- Takes less than 60 seconds to connect your account
- Concierge-style onboarding to help you make the switch
- GRPR-compliant with top-grade security and privacy