Intro to the Sentiment Widget
The Sentiment widget helps you gauge the sentiment associated with a Topic or Project.
The sentiment widget is displayed on
- Topic Vie
- Project View
Metrics
There is a number of metrics which describe sentiment:
- Net Sentiment Score - a single metric which represents the difference between the % of positive and % of negative conversations
- Counts - a simple tally of the positive, neutral and negative mentions
- Percentages - a percentage expression of positive, neutral and negative mentions.