A small price to pay to never tag feedback again
Completely automate your customer feedback tagging and spot customer issues sooner
Prodsight
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All customer feedback in one place
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AI-powered auto-tagging
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Real-time reporting
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Understand customer sentiment
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Track contact reasons
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Spot customer issues
vs
The alternative
Manual tagging
Hundreds of hours spent manually tagging and re-tagging tickets
Outdated reports
Preparing reports that are out of date as soon as they are created.
Churned customers
Lost revenue as a result of issues that are discovered too late
Recurring questions
Support time wasted time answering repeat questions
Our plans
Imagine how much time you could save if you were able to spot customer issues sooner
Business
Automated VoC system
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3 data sources
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5,000 conversations*/month
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10 Team Seats
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Sentiment Analysis
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Intent Detection
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Personalized Onboarding
Enterprise
Great for large organizations
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Everything in the Team plan, plus:
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Unlimited Integrations
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Unlimited Data Volume
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Unlimited Team Seats
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Bespoke Integrations
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Infosec & Legal Review
* one conversation = one support ticket, review, survey or NPS verbatim.
Top-Grade Security
We are GDPR compliant and take the security and privacy of your data seriously
GDPR Compliant
Prodsight complies with the EU’s GDPR legislation on storage and deletion of user data.
Secure Infrastructure
We only use AWS and GCP infrastructure that meets the highest security standards.
Virtual Private Cloud
All of our servers are within our own virtual private cloud (VPC) that prevent unauthorized requests.
Access Control
Control which users can manage, view, and edit data within your Prodsight workspace.