Panel on The New Norms for Customer Experience
On 16 July, our Founder and CEO Tadas Labudis will be joining Freshworks in a panel discussion…
How to make sense of your COVID-19 support tickets
We’re all making changes in the uncertain times surrounding the outbreak of COVID-19 and it…
Why You Should Analyze Intercom Conversations
Intercom is a useful tool for businesses that want to communicate with their users and…
Top 5 Intercom conversation tagging challenges
Intercom is a powerful tool for business growth, allowing businesses to communicate directly with their…
How to identify customer issues in Intercom and Zendesk conversations
The challenge Chat-based support systems like Intercom and Zendesk make it easier than ever before…